eSat & cSat Surveys Purpose As part of our Corporate Consulting Services we also conduct E-sat & C-sat Surveys. Our surveys can be conducted use a blend of any of the following mediums: Survey Mediums Online Questionnaire: the most efficient and popular medium used Paper Pencil Questionnaire: useful where access to the internet is difficult Responses over the phone: where a personal touch is needed Group discussions: effective while trying to gauge public opinion Qualified Individual responses: effective to understand the reasons for specific responses