Business Etiquette

PURPOSE

To introduce participants to good practices in the areas of business etiquette, personal grooming and corporate dressing.

METHODOLOGY

40 Pre | 20 Training | 40 Post

For us, learning is not an event, and we live this belief, through our design principle of 40:20:40

Guided Discovery Method (GDM)

We use proven and tested adult learning techniques that provides an immersive experience for the delegates.

Blended Learning

We offer a range of learning formats including: Customised Training Programmes | Digital Learning | Executive Coaching

TRAINING FORMATS

Programme Duration: 4 to 16 hours

Programme Duration: 2 to 16 hours

Programme Duration: 75 mins

Audience Profile: Individual Contributors

Trainer Profile: Senior Trainer / Associate Master Trainer / Senior Associate Master Trainer

Pre Training (40%)

STEPS

L1 – Need Analysis

Our focus is to understand the impact matrix of the programme. We meet with the leaders to gain their perspective.

Pre & Post Reads

To maximise the training impact, we send contextualised content in a digital format making it easy for the delegates to absorb.

Pre-assessment

We also conduct Assessment to map the participants behaviour, skills and communication in difficult situations.

Post Training (40%)

LEARNING APPLICATION TOOLS

Start Stop Continue (SSC)

After the programme we get the delegates to fill out an SSC form, this helps them focus on one learning objective and usually is the basis of the post-training plan.

Coaching

We conduct individual or focused group sessions where the delegates can focus on how they can leverage their strengths to be more effective in a given situation.

Recognition Emails™

To motivate participants, we often send out personalised recognition emails acknowledging and thanking them for their contribution in the programme.

Practice Tasks

Practice tasks allow the delegates to hone their skills in a safe and private environment.

Retention Tools

To help remember all of the content shared, we create retention tools that carry a synopsis of the key topics. These can later be printed and placed at their workstations.

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