Writing Skills Assessment – Cathay Pacific
Please respond to the following questions independently.
Vodafone Pre (HiPo)
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Question 1 of 20
1. Question
Which one of the following options is the most appropriate subject line for the following email?
Dear Mr Sharma,
Thank you for inquiring about the Web based Communicator on my blog. While the main feature of this tool is primarily the same we can customize the functions depending on your need. To help you pick a combination of these functions, I would like to know a bit more about you and your needs:
1. What kind of business do you handle? Are you self-employed, a manager or a business owner?
2. Will you be using the tool on a mobile device or computer? Is your computer a Mac or PC?
3. What platform of communication do you currently use? Could you list some of the limitations this platform has?
This information will really help us tailor this tool.
Once again, thank you for your interest in purchasing the Web based Communicator advertised on my site. I hope you will find them suitable for your business needs
Kind regards,
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Question 2 of 20
2. Question
Which one of the following options is the most appropriate focus statement to use for the following email?
Dear Siva,
_________________________________________________________________________.Siva, as a new editor, your goal at One-Word is to ensure that we are a one-stop site where business owners, marketers and sales personnel can learn how to use technology profitably for their businesses. Our posts are well-researched, practical and rich. As an upcoming blog, we constantly strive to provide the highest quality posts to our readers. If there is a better post about any of our areas of interest on the Internet, we are not doing our job well.
Here are your login details:
• Username: Danny Siva
• Password: siVA2013Once again, a very warm welcome to the One-Word team. We all look forward to a very professional working relationship with you; and we ready to support you in any way possible to serve our audience better
Yours very truly,
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Question 3 of 20
3. Question
Look at the following statements and their tone interpretations mentioned below. You have to correct each statement to make it sound more considerate. Choose the most appropriate answer from the options given below each statement:
Statement:- If you don’t get that to me by 1:00 pm today, we’re going to miss our deadline.
Tone Interpretation:- Hey dummy, we’re going to miss the deadline and it’s your fault.
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Question 4 of 20
4. Question
Look at the following statements and their tone interpretations mentioned below. You have to correct each statement to make it sound more considerate. Choose the most appropriate answer from the options given below each statement:
Statement:- That’s not what we agreed to in our meeting.
Tone Interpretation:- I know you weren’t paying attention and you’re trying to pull something over on me, so let me set you straight.
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Question 5 of 20
5. Question
How would you re-write the following clichés: “Further to our discussion”
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Question 6 of 20
6. Question
How would you re-write the following clichés: “Enclosed please find our response pursuant to your inquiry of November 24, 2016.”
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Question 7 of 20
7. Question
How will you make this sentence more concise “All the following symbols are used in all portions of this report”
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Question 8 of 20
8. Question
Punctuate the following sentence: (please type the answers)
” he used the phrase you know so often that I finally said no, I dont know”
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This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 9 of 20
9. Question
Punctuate the following sentence: (Please type the answer)
she was so focused on her presentation that she didnt hear the door opening
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This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 10 of 20
10. Question
This Section is on the 7 Cs (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)
Make the following sentence courteous –
“I wanted to tell you Ravi,that I don’t appreciate your team monopolizing discussions at our weekly meeting. Can you make sure they make time for me and my team next week?”
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Question 11 of 20
11. Question
This Section is on the 7 Cs (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)
Make the following sentence more concrete and remember to keep the other Cs in mind –
“I have checked the report for quality and correctness.”
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Question 12 of 20
12. Question
A Persuasive Report format is one where the report…
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Question 13 of 20
13. Question
Reports & Proposals follow a simple organization of information strategy:
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Question 14 of 20
14. Question
How would you re-write these sentences to make them more considerate and courteous?
You claim that we did not enclose all the documents according to the RFP …
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Question 15 of 20
15. Question
How would you re-write these sentences to make them more considerate and courteous?
Mr Ahuja is unavailable so I’m cancelling your appointment.
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Question 16 of 20
16. Question
How would you rewrite the following sentences to make them clearer?
It goes without saying that we are acquainted with your policy on filing tax returns, and we have every intention of complying with the regulations that you have mentioned.
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Question 17 of 20
17. Question
How would you rewrite the following sentences to make them clearer?
Please provide the invoice for accounting at the earliest
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Question 18 of 20
18. Question
How will you re-write?
“A draft is attached herewith for your convenience”
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Question 19 of 20
19. Question
Read the following email and identify if it is an informative, a persuasive or a bad news email.
Dear Amit:
We’re happy to learn that you are enjoying the use of the Su-gyen copier you’ve been leasing for the past ten months. Like our many customers, you have discovered that Su-gyen copiers offer remarkable versatility and reliability.
One of the reasons we’re able to offer these outstanding copiers at such low leasing rates and equally low purchase prices is that we maintain a slim profit margin. If our programme included a provision for applying lease payments toward the purchase price, our overall prices would have to be higher.
Although lease payments cannot be credited toward purchase price, we can offer you other Su-gyen models that are within your price range. The Su-gyen 400 delivers the same reliability with nearly as many features as the Su-gyen 600.
Please let us demonstrate the Su-gyen 400 to your staff in your office. Our representative, Tanmay Joshi, will call you soon to arrange a time.
Sincerely,
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Question 20 of 20
20. Question
Identify the focus statement in the email mentioned above:
Dear Amit:
We’re happy to learn that you are enjoying the use of the Su-gyen copier you’ve been leasing for the past ten months. Like our many customers, you have discovered that Su-gyen copiers offer remarkable versatility and reliability.
One of the reasons we’re able to offer these outstanding copiers at such low leasing rates and equally low purchase prices is that we maintain a slim profit margin. If our programme included a provision for applying lease payments toward the purchase price, our overall prices would have to be higher.
Although lease payments cannot be credited toward purchase price, we can offer you other Su-gyen models that are within your price range. The Su-gyen 400 delivers the same reliability with nearly as many features as the Su-gyen 600.
Please let us demonstrate the Su-gyen 400 to your staff in your office. Our representative, Tanmay Joshi, will call you soon to arrange a time.
Sincerely,
CorrectIncorrect